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Grym Games Inc.®
Refund, cancellation, fulfillment and delivery policies.

Refund and Cancellation Policy
 

  • Final Sale: All pre-order transactions are final. Once a purchase is completed, it cannot be canceled, refunded, or modified under any circumstances.

  • No Refunds: Pre-order purchases are non-refundable. Please ensure that you fully understand the nature of the transaction before confirming your order.

  • Cancellation Policy: As all pre-orders are final and non-refundable, cancellations are not permitted once the transaction is processed.
     

Fulfillment and Delivery Policy
 

  • Pre-order Fulfillment: All items are available for pre-order and will be delivered digitally upon the official release of the game. No physical goods will be shipped.

  • Digital Delivery: Upon the game’s official release, pre-order items will be made available for digital download or access. Access details will be provided to you via the account used for purchase.

  • No Physical Shipping: This is an online-only transaction; no physical products will be shipped. All items will be provided digitally.

  • Delivery Timing: Pre-order items will be available for access on the official release date of the game. Please note that delivery timing is subject to the final release schedule.

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